Shannon Lum joins Young Brothers as the new Director of Human Resources, where she develops strategies and interventions for workforce planning, performance management, and talent development to drive the performance, productivity and profitability of Young Brothers. She previously served as the Director of Human Resources at Hyatt Hotels & Resorts in Napa Valley and brings years of human resources experience in the hospitality and food and beverage industries. Lum holds an M.A. in Human Resource Management and a B.A. in Travel Industry Management from the University of Hawai‘i at Mānoa. She regularly gives back to her community, assisting with community clean-ups, food and donation drives and health awareness events.