Hawaiʻi’s Top 250 Company Profiles 2024

Central Pacific Bank

CENTRAL PACIFIC BANK: WHERE EXCEPTIONAL PERSONAL SERVICE MEETS THE LATEST IN DIGITAL CONVENIENCE

Central Pacific Bank (CPB) understands that exceptional service is key to creating a positive banking experience. This commitment extends beyond traditional branches, seamlessly integrating into their robust online and mobile platforms. In fact, in independent market research, the bank annually ranks at or near the top among all local financial institutions in customer satisfaction.

ROOTED IN A LEGACY OF INCLUSION

In 2024, CPB is celebrating 70 years since it was founded by Nisei veterans who valiantly fought in World War II only to face challenges securing financial services when they returned home. With that legacy, CPB carries a deep understanding of Hawaii’s diverse needs. This heritage fuels their mission to go above and beyond for all of Hawaii’s people.

EXPERIENCE THE CPB DIFFERENCE

CPB’s team members are dedicated to building long lasting relationships, while taking the time to understand your unique financial goals. This personalized approach allows them to craft tailored solutions that empower you to achieve financial success.

BANKING ON THE GO

CPB recognizes the importance of digital convenience. Their award-winning online and mobile banking platforms boast a user-friendly interface, live chat option, and a comprehensive suite of features, making managing your finances effortless, anytime, anywhere.

TRUSTED BY HAWAII AND RECOGNIZED NATIONALLY

Central Pacific Bank has earned the trust of its customers and the recognition of prestigious publications like Forbes and Newsweek. These distinctions speak volumes about the public’s trust in them as well as their commitment to secure banking and financial solutions. The bank is also annually recognized as one of the Best Places to Work by Hawaii Business Magazine.

A BANK BUILT ON ALOHA

CPB actively invests in Hawaii’s communities, supporting local organizations, women entrepreneurs, small businesses, and initiatives that enhance the lives of everyone across the islands. This embodies the true spirit of aloha – a deep sense of service and respect – that sets CPB apart.

Central Pacific Bank
220 South King St
Honolulu, HI 96813
(808) 544-0500
www.cpb.bank

HEMIC

For over 25 years, HEMIC has been dedicated to caring for Hawai‘i’s businesses and their workers. As Hawai‘i’s only mutual insurance company and a 100% local enterprise, HEMIC’s commitment to partnerships is in their DNA.

Recognized as Hawai‘i’s leading Workers’ Compensation provider, today HEMIC has grown into a family of companies with insurance coverage and risk management solutions for Hawai‘i businesses — from “mom & pop” shops to large employers and self-insured entities.

• HEMIC’s Workers’ Compensation offering for all Hawai‘i businesses includes a safety credit program, nurse triage hotline, online Safety Suite, and safety & risk management consulting services at no additional cost to policyholders. HEMIC’s customizable large deductible program was developed for large employers who seek to assume a portion of their insurance risk while benefiting from HEMIC’s expertise in claims, safety and risk management.
• Employer’s Protective Insurance Company (EPIC) is Hawai‘i’s fastest growing provider of Temporary Disability Insurance, with superior customer service and efficient claim handling managed entirely by their local team. EPIC’s early involvement with support for the claim filing process means quicker payouts for qualifying claims. EPIC’s claimant satisfaction survey from their inception to date has an average score of 5.99 out of 6.
• HEMIC Insurance Managers, Inc. (HIMI) has a new Small Business Program that provides all the insurance coverages that a small business needs in one convenient bundle and payment solution.
• HIMI’s Third-Party Claim Administration Services are multiline with a specialty in Workers’ Compensation, providing expertise in claim management and mitigation for self-insured entities, captives and other employers seeking to outsource this function.

“At HEMIC, we know that the people and businesses we serve are our neighbors, family members, and our community,” says Tammy Teixeira, SVP of Business Development & Customer Experience. “We appreciate the importance of delivering superior service – and doing so with professionalism and a spirit of aloha. Our sense of kuleana drives us and fuels our passion to help Hawai‘i businesses succeed.”

HEMIC
915 Fort Street, Honolulu, HI 96813
(808) 524-3642
www.HEMIC.com

Hawaii State Federal Credit Union

ALWAYS RIGHT BY YOU

At Hawaii State Federal Credit Union (Hawaii State FCU), we believe that “always right by you” isn’t just a tagline – it’s our way of life. It’s also a promise, to treat our members fairly, like family, and to always consider what’s best for them in all we do.

Credit unions were originally established to provide financial services and support to communities that were unserved and underserved by traditional banks. This idea of people helping people was the foundation on which Hawaii State FCU began. By maintaining our member focused, community-minded way of doing business, we have continued to grow from our humble beginnings serving Hawaii’s territorial government workers to becoming one of the largest credit unions in the state, with 14 branches on Oahu and Maui.

Over our 88-year history, our dedication to our members never wavered. We invest significant time and resources toward continually improving our member experience, offering value-added products, convenience, innovative technology, and educational tools and resources to set people on the path to financial wellness. Our members are an essential part of our financial cooperative, and our commitment to them ensures that we can continue to build relationships and provide vital financial services that support the well-being of our community for many years to come.

Hawaii State Federal Credit Union
333 Queen Street, Honolulu, HI 96813
(808) 587-2700
www.HawaiiStateFCU.com

Island Insurance

Island Insurance provides insurance solutions for Hawai‘i’s businesses and families. Founded in 1939, Island remains the only locally-owned property and casualty (P&C) insurance company in the state. President Scott Kuioka says, “As a locally-owned and operated company, we understand the unique challenges Hawai‘i businesses and families face. Our experienced team and disciplined underwriting standards help us to uphold our mission and deliver exceptional service, from policy quoting through claims handling.”

Island Insurance has consistently been recognized as a Top 50 P&C insurer in the U.S. by the Ward Group for 17 consecutive years and honored as one of the Best Places to Work by Hawaii Business for the past 18 years.

We offer a full range of property and casualty insurance products. Our Commercial Lines division provides insurance solutions for businesses of all sizes and offers a comprehensive range of commercial insurance products, including specialty services like Risk Control and Premium Audit. A recent investment in our information technology system will enable Island to further innovate and continue to enhance our customer service.

Giving back to the community is ingrained as part of Island’s DNA. Island Insurance employees actively support numerous Hawai‘i non-profit organizations year-round through leadership, fundraising and other events. The Island Insurance Foundation donated over $1.3 million to local non-profits last year and matches employee donations to non-profits up to $500.

“We’re proud to be recognized as a locally owned business in the Top 250,” says Kuioka, “and we remain dedicated to delivering insurance solutions and exceptional service to Hawai‘i and helping our community.”

Island Insurance
P.O. Box 1520, Honolulu, HI 96806
(808) 643-4000
www.islandinsurance.com

ProService Hawaii

CELEBRATING 30 YEARS OF EMPOWERING EMPLOYERS TO SUCCEED IN HAWAII

ProService has grown from a small office in Kailua-Kona in 1994 to multiple offices across the islands, ready to serve Hawaii employers today. While their team has grown, their purpose remains the same: Empower employers to succeed in Hawaii.

Their recent partnership with Silver Lake, a global technology investment company, has further accelerated innovation and improvement for ProService.

“We are proud to work side-by side with business owners in Hawaii, saving them time and money so they can focus on growing and operating the business they love,” says Ben Godsey, CEO of ProService.

The ProService team prides itself on helping more people live, work, and thrive in Hawaii. The team expertly guides employers in facing their HR challenges, such as navigating complex employment law changes, finding strategies to hire and retain employees, and managing day-to-day employee-related matters spanning payroll, employee benefits, and claims.

In a nutshell, ProService helps business owners:

• Save on labor costs today and over time
• Attract, engage, and retain their employees
• Get valuable time back to spend on what matters most
• Get local HR expertise across payroll, benefits, compliance, and more
• Navigate sensitive HR matters, stay compliant with state and federal rules, and avoid costly mistakes

LOCAL SERVICE EXCELLENCE AND A MINDSET OF CONTINUOUS IMPROVEMENT

ProService partners with 3,000 businesses, representing 50,000 employees across the state. They’ve embarked on a multi-year journey to enhance their local service and expertise with more advanced technology solutions to empower their employees and clients to do their best work.

As the company accelerates progress across the organization, they will continue to invest in their high-performing employees and service culture, which are paramount to their future success. The company’s mindset of continuous improvement is one of the reasons why local employers enjoy partnering with ProService, and why the company has been recognized as one of Hawaii’s Best Places to Work for the last 18 years.

ProService Hawaii
6600 Kalaniana‘ole Hwy #200,
Honolulu, HI 96825
(808) 427-4988
www.proservice.com/top250

Chaminade University of Honolulu

CHAMINADE UNIVERSITY OF HONOLULU HAS BUILT A COMMUNITY TO SERVE THE COMMUNITY.

President Dr. Lynn Babington says Chaminade students thrive in an inclusive and supportive academic environment meant to not only inspire but challenge. “Our students are pursuing ambitious goals and then applying what they learn by serving those around them,” she said. “In every student, we see a leader ready to drive positive change.”

To amplify its strong service-focused mission, Chaminade is continuously expanding its programming, working with stakeholders to understand the highest priority demands facing Hawaii communities and dovetailing academic offerings to meet fast-evolving workforce needs. Undergraduate and graduate students alike take advantage of innovative partnerships with businesses, nonprofits, the United Nations and more.

These opportunities are in addition to Chaminade’s dedicated educators, cutting-edge programs and wraparound academic advising and career development services designed to ensure every student gets the individualized support they need.

All are powerful ingredients—which have proven to be a recipe for success.

As Babington points out, Chaminade is home to Hawaii’s largest undergraduate nursing program and offers the state’s only APA-accredited doctoral program in clinical psychology—one of five doctoral programs offered at the university.

Chaminade also prepares working professionals for a rapidly changing world, helping them to advance their careers with an MBA or advanced degrees in counseling, marriage and family therapy, education, criminal justice, nursing and more. Together, the programs deliver on the university’s promise to put the community first. “Pursuing a mission of social justice is at the heart of everything we do,” Babington said. “We see educational opportunity as a transformational force for good in people’s lives and Hawaii’s future.”

That mission is evident in Chaminade’s “Hawaii Guarantee,” a pledge that incoming Hawaii high school seniors will pay the same tuition rate as they would at the University of Hawaii at Manoa and be provided with an achievable path to graduate in four years.

Babington says the Hawaii Guarantee is about making the dreams of a college education accessible to all Hawaii students. “At Chaminade University, we’re proud to be developing the next generation of leaders,” Babington said, “in Hawaii and for Hawaii.”

Chaminade University of Honolulu
3140 Waialae Ave, Honolulu, HI 96816
(808) 735-4711
www.chaminade.edu

HawaiiUSA Federal Credit Union

HAWAII’S LARGEST CREDIT UNION

HawaiiUSA Federal Credit Union stands as Hawaii’s largest credit union, offering more than just financial services—we are a dedicated partner in every member’s journey towards financial wellness. Our commitment extends beyond transactions; we strive to empower individuals at every stage of their financial lives through operational excellence, tailored products, and personalized services.

At HawaiiUSA, innovation is key. We recognize the importance of banking convenience in today’s world, which is why we provide superior digital services that simplify banking and make money management easier than ever. Our intuitive processes and exclusive member benefits not only streamline transactions but also enhance the financial resilience of our members.

Central to our mission is promoting financial wellness. We believe in creating a community that’s financially savvy and empowered. This starts with our own team—investing in their career and professional development to foster a reciprocal and respectful workplace. Our employees benefit from financial wellness programs, boosting their personal financial confidence.

Furthermore, sustainability is integral to our approach. We partner with schools to implement financial literacy programs for K-12 students, aiming to empower the next generation with essential financial skills. Recognizing the need for more resources in at-risk communities, we collaborate with partners to deliver tailored financial wellness initiatives.

Our commitment to growth is evident in our latest branch concept, the Kakaako Financial Center, which showcases modern technology and sets a benchmark for future branches. This shift reinforces our dedication to innovation and enhancing member experience statewide.

At HawaiiUSA, we are not just a financial institution; we are leaders in the financial wellness movement. We support small businesses, advocate for our communities, and champion financial education. Our legacy is built on inspiring others to achieve financial success and making a meaningful difference in people’s lives.

HawaiiUSA Federal Credit Union
1226 College Walk
Honolulu, HI 96817
(808) 534-4300
hawaiiusafcu.com

Par Hawaii

POISED FOR THE FUTURE

Hawaii is at another energy crossroad as the state continues its shift to 100% renewable energy.

Par Hawaii, which has produced fuels made with imported crude oil for more than 50 years, is at the forefront of this change.

Par Hawaii is expected to achieve a major breakthrough next year when it begins producing renewable fuels at its Kapolei refinery. The refinery, which has been operating since 1972, will produce sustainable aviation fuel (SAF) to help the airline industry meet its ambitious decarbonization targets and renewable diesel and other fuels to meet the evolving demand of other businesses, including electric and gas utilities.

ADDITIONAL REFINERY INVESTMENTS

It has taken quick thinking from the Par Hawaii team to keep pace with the rapid advancements in renewable energy. In 2018, Par Hawaii made a $27 million investment to erect a distillate hydrotreater at its refinery to produce clean ultra-low sulfur diesel and enable the refinery to produce more jet fuel. Par Hawaii is now investing an additional $90 million to reconfigure this processing unit to produce sustainable aviation fuel and other renewable fuels.

“We are fortunate to have a very talented team that designed our renewable fuels production facility. This is a sizeable investment – $90 million – to produce fuels for Hawaii’s future,” said Eric Wright, Par Hawaii president. “Par Hawaii is excited to work with Hawaii’s airlines, utilities and the rest of the community to accelerate progress on the State’s renewable energy goals.”

A COLLABORATIVE APPROACH

Hawaii’s journey to renewable energy, as with any transformational change, is not easy. It takes collaboration. Par Hawaii is partnering with Hawaiian Airlines, the state’s largest airline; Pono Pacific, the state’s largest land conservation company, and other agriculture stakeholders are working on viable cover crops such as a Camelina to grow Hawaii’s own feedstocks to provide even greater energy resiliency for the islands.

“We see the renewable fuels future looking bright for Hawaii. We are glad to be part of the solution,” Wright said.

Par Hawaii
91-325 Komohana St,
Kapolei, HI 96707
www.parhawaii.com

Hawai‘i Gas

120 YEARS OF GOOD ENERGY

With twelve decades of history, Hawai‘i Gas is one of the oldest companies operating in the Aloha State today. Founded in 1904 as the Honolulu Gas Company, Ltd., the company has a history of pioneering innovation: its original gas plant in Iwilei was one of the first of its kind worldwide.

A NATIONAL LEADER IN LOW CARBON-EMISSIONS TECHNOLOGY

In 1974, Hawai‘i Gas began operating the Synthetic Natural Gas (SNG) Plant on O‘ahu using an innovative method to create SNG from a petroleum co-product. For 50 years, Hawai‘i Gas has incorporated up to 15% hydrogen—a zero-carbon form of gas energy—into its utility fuel mix, more than any other utility company in the nation. In 2018, Hawai‘i Gas began operating the state’s fi rst Renewable Natural Gas (RNG) facility, capturing waste gas at the City and County of Honolulu’s Honouliuli Wastewater Treatment Plant. Across the state, low-carbon-emissions propane is part of everyday living for thousands of homeowners and businesses.

INVESTING IN A RENEWABLE ENERGY FUTURE

Hawai‘i Gas is committed to delivering renewable energy solutions and advancing the state’s climate goals, continuing to invest in technology to further diversify and decarbonize Hawai‘i’s fuel mix. “We are firm in our commitment to a sustainable and energy-resilient Hawai‘i,” said president and CEO Alicia Moy. “We’ve led the nation in hydrogen and RNG blending for decades, and it’s our kuleana to keep innovating to further reduce our carbon footprint.”

In early 2024, Hawai‘i Gas announced two forthcoming projects for locally produced renewable energy, with plans to partner with Eurus Energy America and Bana Pacifi c to produce renewable green hydrogen and RNG on O‘ahu. “These projects represent exciting forward movement on our path toward decarbonization,” said Moy, “enabling us to significantly increase the amount of renewable energy in our fuel mix with a focus on diversification, reliability, and affordability for our communities.”

Hawai‘i Gas
515 Kamakee St, Honolulu, HI 96814
(808) 535-5900
www.hawaiigas.com