Rick Ching’s Legacy of Leadership, Culture, and Community Impact, S2E19

For the senior advisor and global mobility board director of Servco Pacific, fostering servant leadership and advocating for inclusivity was all part of the journey.
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Photo: Aaron Yoshino

In this episode, we explore Rick Ching’s servant leadership style at Servco Pacific and other organizations across Hawai‘i and Australia.

He shares how Servco Pacific drew from Google’s principles of respect, service, team work and innovation to create and adopt a servant leadership framework. That work, plus Disney Institute training, has resulted in a workplace culture that goes beyond the traditional corporate paradigm. For example, Servco created allyship groups so that diverse teams can voice opinions on policy decisions. Ching says this demonstrates a commitment to inclusivity and helps spearhead changes meant to foster a more diverse workplace.

Ching’s personal journey, from starting in 1985 to assuming the roles of CEO and President, reveals the challenges of leadership in a corporate setting. The discussion on decision-making made evident the delicate balance between information gathering and timely execution, with both experience and humility playing pivotal roles.

Beyond the corporate realm, the podcast provides a glimpse into Ching’s family history, education and career path. And, as he transitions into a senior advisory role, the podcast explores his reflections on retirement, future plans and the importance of family.

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Founded in 1919 as a two-car repair garage on the North Shore of Oʻahu, Servco Pacific Inc. is Hawaiʻi’s largest private company with operations in the United States and Australia. Guided by a value-driven business model, Servco Pacific owns a diverse group of businesses in automotive distribution and retail, car sharing, musical instruments, and venture capital. As the company’s journey of innovation continues, Servco Pacific is evolving to provide mobility solutions to serve the needs of its customers and communities in Hawaiʻi and beyond.

For more information, visit Servco.com.

 

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